Last updated: 5 November 2026
eshop is an online marketplace that connects buyers with independent sellers in Nigeria. This policy explains what information we collect, why we collect it, and the choices you have.
Information we collect
- Account details: your name, email address and password.
- Order and delivery details: the items you order, your delivery address and landmark, and your order history.
- Seller details: your shop information and the bank account details used for payouts.
- Usage information: your device, browser, approximate location and the pages you visit.
- Payment information: payments are processed securely and we do not store your card details.
How we use your information
We use your information to create and manage your account, process and deliver orders, pay sellers, prevent fraud, provide support, and improve eshop. We may also send you order updates and, where you have agreed, occasional service messages.
Sharing your information
Sellers receive the order and delivery details they need to fulfil your order. We also share information with our payment provider and with hosting and analytics providers. We do not sell your personal information. We may disclose information where required by law.
Cookies
We use cookies to keep you signed in, remember your cart and preferences, and understand how the site is used.
Security and retention
We take reasonable steps to protect your information and keep it only for as long as your account is active or as required by law. No system is completely secure.
Your rights
You may request access to, correction of, or deletion of your personal information, or withdraw your consent, by contacting us at support@eshop.com.
Children
eshop is not intended for people under 18.
Changes
We may update this policy from time to time. The latest version will always be on this page.
Contact
Questions about this policy? Email support@eshop.com.